Monitoring IT services and systems is standard practice at Affinity IT.
On everything except our entry level support agreements we monitor elements of our customers IT. This can simply be your website but can scale up all the way through to all key equipment on our customers sites around the clock, literally 24x7x365.
This advanced monitoring system alerts us, even logging a call with our helpdesk, should anything seem out of the ordinary. The long and short of it for our customers is that much of the time we pick up on an issue and put it right before it becomes a problem. Quite often the first our customers know about it is when we courtesy call them to say "all done".
We will spot your problem before you know you have one!
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