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Services

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We have a wealth of knowledge in our team of Business and IT Professionals.

IT Support, Services and Solutions

Today IT Systems are critical to any successful business. We can help you make sure that your investment in technology is empowering your business to achieve its goals.

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Services

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Telecoms

Affinity will search out the best solution to your Telecoms needs no matter how complicated.

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Services

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Electrical

We are a professional electrical contractor based in Sheffield, South Yorkshire who provide a NAPIT certified service to both commercial and industrial clients.

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Services

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Managed Services

Today, IT Systems are critical to any successful business. We can help you make sure that your investment in technology is empowering your business to achieve its goals.

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We are business focused and offer only real world products & solutions aimed predominantly at Small to Medium Sized Enterprises.

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About Us

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Client Testimonials

The team were delighted to be part of this first webinar. Thanks to everyone at Affinity for your continued support

Director - Solpro Group

We have used Affinity for over 10 years and won't be looking elsewhere any time soon. They are fast, reliable and always go the extra mile to make sure you are not just fixed, but you won't need to call them back!

Director - Managed Office Space

We have been using Affinity IT support for a number of years. They provided knowledgeable, friendly, swift assistance and resolve all of our IT problems and queries promptly. Nothing is too much trouble and I can't recommend them enough!

Senior Manager - Metropolitan Homes

Always helpful and the team regularly go the extra mile to ensure complete customer satisfaction. Highly recommended.

Senior Manager - ProHealthcare

I’ve worked with the Affinity guys for many years now and I am always impressed with their attitude and professionalism. We’re a small charity that runs on a limited budget, however this hasn’t stopped Colin and the guys from providing top notch solutions and support tailored to our needs and finances! 

Director - Charity

Affinity have provided our IT support for about 8 years and more recently also our telecoms. A great team of helpful and approachable people. Really went the extra mile when we had a major problem last year. Highly recommended.

Senior Manager - Financial Services

In these times of remote working and uncertainty, I would just like to express our gratitude for having a team available that are experts in both the phone systems that we use and other areas of IT.

The team have been a godsend, as there have been multiple issues, but without the support from Affinity, we would be in a dark place.  Thanks to a team that go above and beyond to help.

IT Systems Administrator - Tourism Industry

I would like to say thank you for your help and support over many years, the people and service have been great I would recommend Affinity to anyone.

Jess - GDP

We are very happy with the service that Affinity provided and the temperature screening camera is a great tool to help us with the reopening of our Theatre.

Director of Operations - Theatr Clywd
 

The service we get from all of you, and especially Ethan and Jake, is fantastic.

Advising Principal - Chatsworth Wealth Management (St James's Place Partner)

Average call waiting time

14.1 secs

01 Mar 2020
Customer Retention

93.48%

Dec 2019
Customer Satisfaction

93.10%

Dec 2019
Same Day Resolution

98.2%

01 Mar 2020