Proactive or reactive managed IT Support that will improve your business
Does your business need an IT partner you can rely on?
One that you can trust to just get on with the job meaning it’s completely hands-off for you?
At Affinity, we are IT experts with a proven track record in providing the latest, most innovative support and solutions to businesses of all sizes.
We make sure your systems are kept in perfect working order and at optimum working level, leaving you to get on with the day-to-day aspects of running your business.
Why Managed IT Support?
IT is essential to most businesses around the world and a major investment in ensuring your successes.
As with any investment, there are risks involved. For example, how would your business fare if your systems went down for the day?
There are so many reasons why now is the perfect time to work with a Managed IT Support provider. Here are some of our customers’ favourites:
- We try to resolve any IT issues before you even notice them
- Critical patches are automatically applied keeping systems up to date
- We minimise business disruption by providing rapid remote resolutions
- Excellent and thorough customer support
- We make sure our helpdesk is easily reached. By Phone, Email or App, we're ready to help
Click here to read more of our clients' tesimonials
Tailored Managed IT Support packages to suit your business
We know that one support package doesn’t fit all. Different businesses have different needs, and require different levels of support.
Ensuring you have the perfect support package is our priority.
After our first meeting where we get to know your business and discuss your requirements, our expert team get to work on tailoring our support services so that they meet the needs of your IT structures.
As part of our onboarding, we also provide a snagging service to get your IT up to speed as soon as you join us.
If you want to find out more information about how Affinity's IT Support can improve your business or to discuss a package for you, please click below to contact one of the team
Gold | Silver | Bronze |
---|---|---|
Proactive |
Reactive |
Reactive |
Mon-Fri 8am-6pm |
Mon-Fri 8am-6pm |
Mon-Fri 9am-5pm |
Daily Backup Checks |
Daily Backup Checks |
Daily Backup Checks |
Unlimited Remote Support |
Unlimited Remote Support |
Unlimited Remote Support |
SLA Tracking |
SLA Tracking |
SLA Tracking |
24x7 Website Monitoring |
24x7 Website Monitoring |
24x7 Website Monitoring |
24x7 Infrastructure Monitoring |
24x7 Infrastructure Monitoring |
24x7 Infrastructure Monitoring |
Automated Updates |
Automated Updates |
Automated Updates |
Asset Reports |
Asset Reports |
Asset Reports |
Compliance Reporting |
Compliance Reporting |
Compliance Reporting |
From £15 per Month |
From £10 per Month |
From £8 per Month |
Request more information on Managed IT Support
Key Services
Related IT / Managed Services Services
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Free Remote Working Review
Are You Remote Working Ready?
Free review to assess if you are ready for remote working.
Call us on 0114 362 7000 or click here for a callback.Read moreā¦
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Cloud Backups
We are ideally placed to help customers to keep up with their growing backup needs through effective use of Cloud backups.
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Cloud Solutions and Hosting
Cloud services are not a new phenomenon but it´s starting to reach the masses, it is here and here to stay. Affinity offers a range of cloud computing solutions to match your business needs.
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Hardware and Software
Affinity has access to great deals on over 60,000 items from leading brands in the UK.
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Microsoft 365
As a Microsoft certified cloud solutions provider we are managing thousands of Microsoft 365 subscriptions. We provision new subscriptions and manage customer tenants every day.