Here at Affinity we're reyt proud of our 5 Star Service and our Google Reviews echo this.
'The Affinity Way' epitomises our values, such as 'Always putting the customer first' and 'Settling for nothing less than excellence'.
To us the Affinity Way is delivering customer delight in a consistent manner across all departments.
With this in mind we're taking our service, and what you think of it, to the next level. Every time we email you regarding a ticket, we will give you the opportunity to leave us feedback on your experience with the team with a simple click.
We are using smileys for you to leave feedback so it couldn't be easier to use:
We really would love for you to leave feedback, whatever your experience is, so we can continue to improve and ensure 'Customer Delight' with constant feedback so we can see where we need to get better whilst also see what we do well in your opinion.
Additionally, if you do feel like adding a Google Review then we would really appreciate it. We also have some great case studies for you to see that clients have been kind enough to work with us on.
We would like to hear your feedback and we're always happy for you to have a chat with us about your experience.